RSS Feed

  1. Hi everyone

    As you know we had a lot of trouble with MyHermes actually getting the parcels to you. So much so that we had to scrap them completely and move over to Royal Mail. To keep track we have to use 'signed for' delivery. It helps you keep track of a parcel and helps us when parcels go missing, not signed for simply isn't an option when selling online I'm afraid.

    Ok, so we still get a lot of emails asking us to pop it in the bin if out (or round the back under a porch, through a cat flap, in a caravan, under a hedge etc)
    This can't happen with signed for deleveries unfortunately. What can happen though is you can nominate a neighbour to sign for your parcel if out (England, Wales). I'm including a link to the information you need to do this HERE ...

    It is just filling out a form at the local delivery office which you can do when you have to go and collect a missed parcel.

    It's a great idea and will help with all Royal Mail deliveries in future..

    Hope that helps!

    Claire x

  2. Hi Everyone

    We do hope you weren't one of our customers affected by the split lid issue with a batch of  our 10ml bottles. 

    If you were we hope it got sorted for you!

    Due to this issue and generally the ongoing problems with 10ml glass bottles we have come to the decision to switch all of our 10ml glass bottles to 15ml HDPE bottles. This will affect our dye bottles too.

    Pricing will remain the same for the fragrance oil, so good news - You will be receiving more oil for the same price!

    Unfortunately the price of the dyes will have to be increased, at the moment it is 2.40 for 10ml. The increase we be £2.95 for 15ml. Overall you do get a better deal. Whereas if you bought 3 bottles for 30ml of dye you would pay 7.20, you will now buy 2 bottles for 30ml of dye at 5.90 .. Not bad hey!

    The dye bottles will be changing first and the fragrance oil bottle change will come about in the next 2 weeks.

    Exciting stuff :)

    Claire x